Our Mission

To provide expert consultation in Customer Relationship Management & o offer recognized educational qualifications in CRM & To deliver professional certifications that enhance career growth

Our Vision.

To become a recognized awarding body in Customer Relationship Management, setting global standards for excellence and professional development

About us

More than 25k+ clients use our services.

Institute of Customer Relationship Management (ICRM) is a professional body dedicated to advancing the practice and standards of Customer Relationship Management (CRM) across industries in Sri Lanka and beyond. (PV00290504)

At ICRM, we empower individuals and organizations by providing the knowledge, tools, and globally relevant qualifications needed to succeed in today’s competitive business environment. We focus on building customer-centric strategies, enhancing professional competencies, and supporting businesses to develop sustainable, CRM-driven models that deliver long-term value.

250+

Partner with us

2.4b

Cumulative trading volume

950+

Successful Projects

1.3%

Low interest rate

OUR UNIQUE FEATURES

Transforming Businesses with Smart Innovation.

Quick solutions

Our consultancy excels in providing quick solutions tailored to your business challenges

Strategic planning

Transforming business problems into smart opportunities Dummy quickly and effectively.

Expert advice

Your shortcut to powerful, reliable results through our fast we are consulting approach.

Efficient operations

Streamling your business processes to enhance productivity and reduce costs efficiently.

Don’t Be Fool

Guideline for your financial grow.

Your success is our mission. As business advisors, we offer expert guidance, unlocking your potential for growth and profitability

1.4x

Partner with us

2.4b

Cumulative trading volume

Our Teammate

Elevate Your Business with Expert Consulting

Esther Howard

Marketing Coordinator

Jenny Wilson

Marketing Coordinator

Wade Warren

Finance Expert

Devon Lane

Marketing Coordinator
Testimonial

What Our Customers Say?

quote

Iterative approaches corporate strategy fo collaborative thinking further the overall val proposition organically grows the holistic world views of disruptive innovation via work place diversity strategies

Jackson Hobber
CEO,AB Tech
quote

Iterative approaches corporate strategy fo collaborative thinking further the overall val proposition organically grows the holistic world views of disruptive innovation via work place diversity strategies

Jackson Hobber
CEO,AB Tech
quote

Iterative approaches corporate strategy fo collaborative thinking further the overall val proposition organically grows the holistic world views of disruptive innovation via work place diversity strategies

Jackson Hobber
CEO,AB Tech
quote

Iterative approaches corporate strategy fo collaborative thinking further the overall val proposition organically grows the holistic world views of disruptive innovation via work place diversity strategies

Jackson Hobber
CEO,AB Tech